Privacy Policy

1. Introduction

At Berdaya-Tec Training and Consultancy Sdn Bhd (“Berdaya-Tec”, “we”, “our”, or “us”), we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and in compliance with the Personal Data Protection Act (PDPA) 2010 of Malaysia.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Full name, contact number, email address, IC/passport number, mailing address, employer details.

• Technical Information: IP address, browser type, device information, and access time when you visit our website.

• Training & Service Information: Details provided during registration for our courses or services.

3. How We Use Your Information

Your data is collected for the following purposes:

• To process your course registration and certification.

• To communicate regarding updates, reminders, and course schedules.

• To improve our training services and customer experience.

• To comply with legal and regulatory obligations (e.g. DOSH, HRD Corp requirements).

• To conduct marketing, promotion, and customer feedback surveys (with consent).

4. Disclosure of Personal Information

We do not sell or rent your personal data to any third parties. However, we may disclose your data to:

• Regulatory bodies (e.g. DOSH, HRD Corp) for certification or claim purposes.

• Training partners or affiliates involved in service delivery.

• IT or administrative service providers under strict confidentiality agreements.

5. Data Security

We use appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, misuse, or disclosure. Only authorized personnel have access to your data.

6. Data Retention

Your personal information will be retained for as long as necessary to fulfill the purposes outlined in this policy, or as required by law and certification regulations.

7. Your Rights

Under the PDPA, you have the right to:

• Access and correct your personal data.

• Withdraw consent (subject to legal and contractual limitations).

• Lodge a complaint with the relevant authority.

To exercise your rights, please contact us 

8. Cookies

Our website uses cookies to improve user experience, track website performance, and offer personalized content. You can control cookies via your browser settings.

9. Changes to This Policy

Berdaya-Tec reserves the right to amend this Privacy Policy at any time. Any updates will be published on our website.